Terms and Conditions

1. Scope

These General Terms and Conditions apply to all orders placed via the Paintollage online shop. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.

2. Contracting parties

The contract of sale is concluded with Paintollage, owned by Kristin Gezorreck, Wörpedorfer Straße 3, 28879 Grasberg, email office@paintollage-shop.com, telephone +49 (0)4208 2939 054, VAT No. DE 401253617.

3. Conclusion of the contract

The display of the artworks in the shop does not constitute a legally binding offer, but rather an invitation to place an order. By clicking on „Buy now“, you are placing a binding order. You will receive an email immediately afterwards confirming receipt of your order. The contract is formed upon receipt of this order confirmation. Before submitting your order, you can check your details at any time and correct them using the buttons in the ordering process.

4. Originals and art prints

Every original painting is one of a kind and available only once. Art prints are available in a range of sizes and finishes. Colours may vary slightly depending on your screen settings.

5. Prices and delivery charges

All prices are final and include VAT. Original artworks are posted free of charge within Germany and to countries in the European Union; art prints are posted free of charge within Germany. You can find details of the delivery area and postage charges on the page Postage and Delivery.

6. Delivery

The delivery time is specified for each product. In the case of payment in advance, it begins on the day after the payment order is issued; for all other payment methods, it begins on the day after the contract is concluded.

7. Payment

You can find the available payment methods on the page Payment methods and during the ordering process.

8. Retention of title

The goods remain the property of Paintollage until full payment has been made.

9. Right of withdrawal

Consumers are entitled to a statutory right of withdrawal. Further details can be found in the Cancellation Policy. You can also withdraw your consent online via Cancel the contract explain.

10. Warranty

The statutory rights regarding liability for defects apply.

11. Copyright

The copyright in all paintings and pictures by Kristin Gezorreck remains with Atelier Paintollage. The purchase of a work does not confer any rights of use for reproduction or publication.

12. Text of the contract and language

The language of the contract is German. The text of the contract will be stored; you will receive the order details and these Terms and Conditions by email.

13. Dispute resolution

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.